Question 1

What is CBD?

Accepted Answer

CBD (cannabidiol) is a naturally occurring compound found in hemp plants. Unlike THC, CBD is non-psychoactive, meaning it won't get you high. CBD has become a popular ingredient in cosmetic and skincare products across Europe.

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Question 2

What's the difference between Full Spectrum and Broad Spectrum CBD?

Accepted Answer

Full Spectrum CBD contains all the naturally occurring compounds in hemp, including trace amounts of THC (less than 0.2% in EU/UK products). Broad Spectrum CBD has been processed to remove THC while retaining other cannabinoids and terpenes. Both preserve a rich natural profile of hemp compounds.

Question 3

Is CBD legal?

Accepted Answer

CBD products derived from hemp with less than 0.2% THC (EU) or 0.3% THC (US) are legal in most regions. However, regulations vary by country. Our products comply with EU and UK regulations. We recommend checking your local laws before purchasing.

Question 4

Will CBD show up on a drug test?

Accepted Answer

Full Spectrum CBD products contain trace amounts of THC, which could potentially show up on sensitive drug tests. If you're concerned about drug testing, we recommend our Broad Spectrum products which are THC-free.

Question 5

How do I use your CBD products?

Accepted Answer

Our CBD products are designed for topical use. Apply creams and oils to clean skin and massage gently until absorbed. For our scrub, use on damp skin in circular motions, then rinse. Always read the product label for specific usage instructions.

Question 6

How should I store my CBD products?

Accepted Answer

Store CBD products in a cool, dark place away from direct sunlight and heat. A cupboard or drawer works well. Keep bottles tightly sealed. Properly stored, CBD oil typically has a shelf life of 12-24 months.

Question 7

Are your products third-party tested?

Accepted Answer

Yes, all Icelandic Elements products are tested by independent, accredited laboratories for potency, purity, and safety. We test for cannabinoid content, heavy metals, pesticides, and microbial contaminants. Certificates of Analysis are available upon request.

Question 8

Are your products vegan?

Accepted Answer

Yes, all our CBD oils and topicals are vegan-friendly. Our Aurora Melatonin Gummies are also vegan, using pectin instead of gelatin.

Question 9

Do you ship internationally?

Accepted Answer

We currently ship to the UK, Germany, Netherlands, France, and other EU countries. Shipping costs and delivery times vary by destination. Free shipping is available on orders over £50/€50.

Question 10

What is your return policy?

Accepted Answer

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact us within 30 days of delivery for a full refund. Products must be unused and in original packaging. See our Returns page for full details.

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